RugbyWarfare is a small team of motivated, rugby loving enthusiasts from Wales. The team was founded in 2012 when we couldn’t find the information we needed online as youngsters to progress in rugby.
We had enough of guessing what training routine we needed to do or what kind of diet be needed pre-match to up our game. The only players that had access to this was the academy players and above, we want to level the field and make the information the elites have, accessible to all levels.
In 2012 we decided to research, adopt and test out training principles we believed would work. We contacted 100s of experts for information, quotes, interviews and more. Our goal was to be the ultimate rugby resource and we will continue to build on this.
2016 and beyond
In 2014 we found another gap in the rugby market. We saw all these gym and fitness clothing brands with fitted clothing and cool designs. The problem? We didn’t want to express bodybuilding or fitness in general we wanted to express rugby!
For nearly 18 months we sampled, sourced, designed and tested t-shirts, shorts, hoodies and more until we were satisfied with a range we would be proud of. We’ve created a range of rugby clothing that compliments the physique with our unrivaled fits and designs. In 2015 we went from nothing to a range of clothing everybody loves. All our customers are satsifed and we are happy we offer something unique to the market.
2016 is going to be a huge year for us. We have 10s of new designs about to launch. We will be expanding the brand by going to more rugby festivals than 2015. We will be sponsoring more athletes and teams. We will be spreading the brand as far as we can.
We genuinely believe that we don’t only have amazing products to offer but amazing free information too.
We have just launched our FREE rugby specific training e-Book. It’s over 10,000 words in length and it has taken us months to create. You can find the e-Book here.
As far as brand values go we keep it simple.
- Exceptional Customer Service
Innovation: We always have this box ticked. Every day we work on new designs, concepts and tweaks. We will never let you down when it comes to this.
Genuine: Far too many companies these days talk to customers like a number, offer terrible service and take your money and never look back. We are a small team of genuine people. When we say we exceed customer service levels we mean it. Profit is secondary to customers. We understand loyalty pays far more than one time profits. We’re not scared to hold our hands up when we make mistakes (we do!).
Human: This is an add-on from the genuine value. We talk in human language. We don’t throw jargon at your customer service emails to try and get rid of you. We treat our customers like we treat out friends. We listen to the problem and offer an instant solution.
Exceptional Customer Service: We go above and beyond for you. If it’s a problem by us, we make sure we resolve it AND MORE. If it’s not our problem we will always aim to fix things. We never leave a customer unsatisfied so if you’re unhappy with anything about your order please get in touch and we’ll help you any way we can.
The Story Continues…
We cannot wait for 2016 and see what it brings. Why not follow us on social media to keep up to date with everything we do?
Also join our mailing list to get access to the inner circle conversations, discounts, freebies, competitions and much more!
We look forward to growing the brand, if you want to join the fastest growing rugby brand in the UK simply head to our store and check out our products. We have something for everyone.